SoftTouch does not charge sales tax on its orders if shipped outside the state of Nebraska. If shipped to a Nebraska address, you will be charged current city and state taxes.
SoftTouch uses a rate schedule which determines shipping during checkout based on the weight and shipping destination of the package(s). The following shipping options are available for domestic orders during checkout:
- Standard Ground (5 to 7 business days in transit)
- Second Day Air
- Next Day Air
The lead times for individual items may vary based on product availability.
International orders are shipped in the most efficient manner to ensure a timely delivery. If you are placing an order to be shipped outside the United States, please expect a delivery time of 7 to 14 business days after your order is placed. International orders cannot be expedited. SoftTouch is not responsible for any taxes and/or duties incurred upon delivery of the package(s), including amounts charged by Customs or a native courier.
If you would like to order from a dealer in your country, please check out our list of international dealers.
To ensure proper delivery of your order, SoftTouch will ship via a traceable method using UPS or USPS depending on the order size and the "Ship To" address. SoftTouch cannot ship to PO boxes; please provide a physical address on all orders.
After you submit your order and your payment is approved, you will receive an Order Confirmation from SoftTouch.com via e-mail. This order confirmation contains:
- Your Order ID Number
- A description of your purchase
- The total amount of your order
Should you have any questions regarding your order, please contact us at 1-877-763-8868 or sales@softtouch.com.